Legal
Cancellation & Refund Policy
Our policy for cancellations, rescheduling, and refunds for Pitra Seva bookings.
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Cancellation by Customer
Cancellations made more than 48 hours before the confirmed seva date may be eligible for a refund or rescheduling, subject to coordinator review. Cancellations within 48 hours may not be refundable due to Pandit ji and ghat coordination already undertaken.
Rescheduling
We understand that circumstances change. We will make reasonable efforts to reschedule your seva to a mutually convenient date, subject to Pandit ji and ghat availability at Triveni Sangam.
Cancellation by Us
In rare circumstances — such as extreme weather, ghat closures, or unavoidable Pandit ji unavailability — we may need to reschedule your seva. In such cases, we will offer a full rescheduling or refund at our discretion.
Refund Process
Approved refunds will be processed within 7–10 business days. The exact timeline depends on the payment method used.
Contact for Cancellations
To request a cancellation or rescheduling, please contact our coordinator by phone or WhatsApp as soon as possible. Contact details are on our Contact page.